Sally Van Wedge Therapies

Last Updated: 11/06/2025

Welcome to Sally Van Wedge Therapies

This Privacy Policy explains how I collect, use and protect your personal information when you engage with my services or visit my website at: https://sallyvanwedgetherapies.co.uk

Trading Names: Hello Me! SLT and Hello Me! Hypnotherapy

Email: sallyvanwedgetherapies@outlook.com

Website: www.sallyvanwedgetherapies.co.uk

Information Collected: I may collect the following information:

- Name, address, email address, phone number

- Date of Birth

- Medical or health-related information (special category data)

- Session notes

- Payment and invoicing details

- Website usage data via cookies or analytics

How I Collect Your Data: Data is collected when:

- You fill out a contact or booking form

- You send me an email or call me

- You complete an assessment or consent form

- You attend a therapy session

- You visit my website

Please enter the name of your data controller

Why I Collect Your Data: (Legal Basis) Your data is collected and processed on the following legal basis:

- Consent: for marketing/newsletter opt-ins

- Contract: to provide therapy or professional services

- Legal obligation: to retain records in line with my professional insurance requirements

- Legitimate interest: to improve and manage the website and services

How I Use Your Data: Your data may be used to:

- Provide therapy services (speech and language therapy, and hypnotherapy)

- Manage appointments and communication

- Comply with insurance and legal obligations

- Improve website performance and client experience

- Send relevant information if you have opted-in

Who I Share Your Data With: Your information is treated with strict confidentiality.

I do not sell or share your data with third parties unless:

- It is necessary to provide services (e.g. secure booking/payment systems)

- Required by law or court order

- You give explicit consent

I use GDPR-compliant services for email, file storage, telehealth/online sessions.

Data Storage and Retention: Your data is securely stored in digital and paper files - both are locked in physical cabinets.

- Client records are retained for 7 years after your last session in line with professional and insurance guidelines

- Website data (e.g. analytics) is retained as per the platform provider's default settings.

Your Rights: You have the right to:

- Access your personal data

- Request correction of inaccurate data

- Request deletion (where legally applicable)

- Object to or restrict processing

- Withdraw consent (where consent was the basis)

- Lodge a complaint with the ICO

To exercise your rights, contact: sallyvanwedgetherapies@outlook.com

Cookies and Website Tracking: This site may use cookies to improve your experience and understand usage patterns. You can manage cookie preferences in your browser settings.

Complaints: If you have a concerns about how your data is handled, you can contact me at  the email above.

You also have the right to lodge a complaint with: 

The Information Commissioners Office (ICO) Website: www.ico.org.uk   Phone: 0303 123 1113

Questions?

If you have any questions about this privacy policy or your data, please get in touch.